Privacy Policy | Herihe & Jecobi Document Services

1. Introduction

Herihe & Jecobi Document Services Pte Ltd ("us", "we", or "our") operates the herihe-jecobi.sbs website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Address, Cookies and Usage Data.
Usage Data: We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Document Data: When you use our document services, we may process the contents of documents you submit to us solely for the purpose of providing the requested services.

3. Use of Data

Herihe & Jecobi Document Services Pte Ltd uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

4. Data Protection

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

Encryption of data in transit and at rest
Regular security assessments of our systems
Restricted access to personal information on a need-to-know basis
Secure destruction of documents after service completion unless otherwise requested
Employee training on data protection policies

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

For document contents, we typically retain files for 30 days after service completion unless otherwise agreed. After this period, documents are securely destroyed unless legal requirements dictate otherwise.

6. Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Withdraw consent

If you wish to exercise any of these rights, please contact us at info@herihe-jecobi.sbs.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@herihe-jecobi.sbs
By phone number: +65 024165023
By mail: 18 Cross Street, #03-01, Singapore 048423